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Shipping Policy


Our shipping partner are TNT and FIRST FLIGHT

We ship within UAE, GCC, ME, Australia, Asia, Europe and North America.

Shipping charges should be paid by the person who is placing the order and other additional cost such as VAT, custom charges or other local taxes that may apply, so we advise to please check with your local authorities about other additional shipping cost before placing an order. International shipping duties and import taxes are customer's responsibility. If you refuse shipment because of duties and taxes, you will still be held liable for any costs incurred by Promosport

Delivery is via third party courier.

It is our company policy that we do not ship to Post Office box and Promo Sport assumes no liability for failed deliveries caused by incorrect address, absence of recipient, customs issues or force majeure.

All deliveries are sent with registered couriers and must be signed for at time of delivery.

Shipping address cannot be changed once order(s) has been shipped.

As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also able to ring you prior or during delivery.

If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.

If you are not home at the time of delivery additional delivery charges may apply.

Order cannot be cancelled once order has been shipped.

Shipping time may vary depending on your location and the shipping option you selected, please allow 1 to 2  working days for delivery within UAE and 7 to 10 working days for delivery outside UAE once order leave our warehouses.

Shipping charges are determined by packing size, weight and delivery location.


We offer you a Cash On Delivery service through our shipping partners. Just select the option COD on checkout and no need to make any payments until the courier arrives at your door. You should pay the courier on arrival for exchange of your order.

Total amount bill- Inclusive of 5% VAT as per the new policy from 2018.